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FREQUENTLY ASKED QUESTIONS

ABOUT MOSLER PRODUCTS

Where can I find information about Mosler's Y2K compliance?

Safes and Files

How can I tell what year my safe was manufactured?

Are Mosler Serial Numbers on safes the same as UL or S.M.N. A. (Safe Manufacturer’s National Association) label numbers?

Can I get replacement parts for my old Mosler safe?

What is my old Mosler safe worth?

The combination to my safe has been lost. Can Mosler provide me with the combination?

I do not know the combination to my safe….I have lost the key to my safe…..What can I do? Can a regular locksmith change the combination?

Is the white powdery substance in our file drawer asbestos?

What is the difference between a records safe and a money safe?

How much does my safe weigh?

Safe Deposit Boxes

I have a safe deposit key but do not know the location of the safe deposit box itself. I have a serial number. Can you help?


  Safes and Files

How can I tell what year my safe was manufactured?

Note that prior to 1946, all serial numbers were 6 digits. From 1946 to 1989, all serial numbers were 5 digits followed by a dash and an additional number(s), indicating the number of a specific unit manufactured in that lot group.

If you have an old safe, which has a 6 digit serial number, your safe was manufactured before 1946.

See the document "Safe Serial Numbers Cross Referenced to Manufacturing Dates" for additional information.

Are Mosler Serial Numbers on safes the same as UL or S.M.N. A. (Safe Manufacturer’s National Association) label numbers?

Mosler serial numbers on safes from the years 1946 through 1989 are usually suffixed with a dash number. The "dash" number indicates the sequential number of the unit in that specific lot number group (i.e., 9851-97; 12214-4; 28513-30). Prior to 1946, the serial number was referred to as a "handle number" since it was traditionally stamped on the handle. When our new plant opened in Orangeburg, SC, serial numbers began with 30,000 and no longer include a "dash number". For added assistance, refer to the document "Safe Serial Numbers Cross Referenced to Manufacturing Dates".

Can I get replacement parts for my old Mosler safe?

Many replacement parts are available on safes manufactured after 1970. Call the Mosler Parts and Service Department at 1-800-MOSLER-1 (ext. 1105, ext. 1194, or ext. 1039).

What is my old Mosler safe worth?

Mosler cannot determine the value of an old safe. The best method to determine the value is to contact several antique dealers.

The combination to my safe has been lost. Can Mosler provide me with the combination?

Mosler ships all safes with a standard factory combination (50-25-50) including operating instructions on how to change the combination. Mosler does not have records for the combination to any previously purchased safes.

I do not know the combination to my safe….I have lost the key to my safe…..What can I do? Can a regular locksmith change the combination?

Contact a qualified safe technician who can force open the unit and provide a replacement combination or keylocking device. The cost for this service varies throughout the country. We recommend that you contact 1-800-MOSLER-1 for the Mosler branch nearest you.

Is the white powdery substance in our file drawer asbestos?

Mosler Insulated Files (in 2, 3, and 4 drawer letter and legal sizes) were manufactured with serial numbers beginning at 15527-1 and ending at serial number 22627-106 in 1972. The insulating material consisted of a white wet gypsum mix that does not present a health hazard. You can be assured that any white powdery substance emitted within the drawer cavity does not contain asbestos or any asbestos particles.

These units did include a 1/16" thin asbestos sheet sealed inside the outer metal on all five sides, and each drawer face assembly. This method of encapsulation prevented the escape of any fibers into the environment.

Additional questions about asbestos? Contact Mosler by using the email contact form under Market Solutions. You must include your phone number and email address.

What is the difference between a records safe and a money safe?

A money safe or money chest is burglar resistant and affords no fire resistance. A records safe or insulated file is only fire resistant and affords no burglary resistance.

Safes manufactured prior to 1918 or safes without UL listings are not considered fire proof.

How much does my safe weigh?

First, determine the model number of your safe. If it is not known, then measure the interior width and height of the safe. Here are some examples of how to determine the model number: A double door insulated safe measuring 60" high x 33" wide (inside), with an "A" label is a model 3360-A. A single door insulated safe measuring 20" wide by 48" high (inside), with a "B" label is a model 4820-B. Another example is a small record safe measuring 12" wide and 16" high with a "C" label which winds up being identified as a 1612-C.

Then refer to the attached chart "Weights & Dimensions of Standard Physical Security Products" to find the weight. First locate your safe’s model number, confirm dimensions, then you will find the capacity and weight of the safe in question.

Safe Deposit Boxes

I have a safe deposit key but do not know the location of the safe deposit box itself. I have a serial number. Can you help
?

Safe deposit box keys (if) stamped with serial and/or door numbers only provide the box number and/or the serial number which gives one the ability to determine the "bitting sequence", or the "lifts" to which the key is cut. This tells us what the tumbler setting is (how the keys are cut to fit the lock). We and other members of this industry DO NOT maintain any record of which bank the key belongs to. In essence, that would be a severe breach of security. In fact, the American Safe Deposit Association (TASDA), which is headquartered in Greenwood, Indiana, (317-888-1118) strongly recommends against any vault operation maintaining a record of key serial numbers to rented boxes. You can direct those "where/who" safe questions to TASDA, since they publish a quarterly bulletin on safe deposit information for bankers that may assist the inquiring party.